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Emma turns everyday communication into your team’s biggest competitive edge.

We’re communicating all day long in meetings, emails, teams chat, hallway chats and circling back. But just because we talk a lot doesn’t mean we’re doing it well. Most people have never been taught how to navigate tricky conversations, speak with clarity, or listen in a way that builds trust. And the stakes are high: poor communication quietly erodes culture, slows collaboration, and burns people out.

Emma’s training sessions cut through the fluff. She brings energy, clarity, and practical tools that help people shift how they communicate immediately.

This isn’t communication theory. This is behaviour change that sticks.

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workshops

SPARK Feedback for Executive Teams: Set the Standard

Because how you talk at the top decides how the rest of the organisation communicates.

What gets modelled in the executive room gets mirrored everywhere else. If your leadership team softens the hard message, saves the real conversation for the car park, or lets tension sit between business units, that pattern replicates all the way down. Silos, guarded communication, and slow course correction don't start on the frontline. They start at the top. Which means your executive team is also the fastest lever you have to shift the whole culture.

SPARK Feedback for Executive Teams is a hands-on masterclass built around one idea: you can't learn feedback from a slide. Executives spend most of the session actually doing it, jumping the courage gap in the room, with each other, on the conversations they've been avoiding. They leave with five short feedback moves they can use immediately, Strengths, Priorities, Appreciation, Relationships, and Kindling, and the felt experience of having used them.

With her trademark mix of warmth and real-talk, Emma makes it safe to practise the hard stuff, so executives walk out having already had the conversation, not just planned to have it.

Best for: Executive leadership teams, C-suite groups, and senior leadership cohorts ready to reduce silos, lift trust, and model the culture they want cascaded through every level below them.

Participants will:

  • Practise real feedback conversations with peers, live, in the room

  • Learn a repeatable framework for short, behaviour-focused feedback

  • Name tension between portfolios early, before it hardens into silo behaviour

  • Receive feedback as data rather than threat

  • Set the conversational norms the rest of the organisation will copy

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“Emma’s workshop created conversations across our leadership team that would not normally happen in the course of day-to-day work. Those connections brought broader perspectives into our strategy session and helped us think more collectively as a leadership team. It was a powerful and very well-received session.”

Kevin Brown, Group CEO, St John WA

SPARK Feedback: A masterclass for feedback-rich teams

Because we can't fix what we can't talk about.

Performance management isn't working. You can tick every box in your performance process and still have a team that doesn't trust each other. The forms are filed. The ratings are in. But the conversations that actually shift behaviour, the nudges, the appreciation, the gentle course corrections, never happen. Compliance isn't culture, and without the conversational infrastructure underneath, psychological safety stays on paper.

SPARK Feedback is a practical, energising masterclass that gives your people the confidence and language to say the hard thing early, kindly, and often. Instead of one big annual conversation everyone dreads, participants learn five short feedback conversations they can start using this week: Strengths, Priorities, Appreciation, Relationships, and Kindling.

With her trademark mix of warmth and real-talk, Emma lowers the stakes, raises the frequency, and turns feedback into a daily practice rather than a once-a-year event.

Best for: Cross-functional teams, multi-generational groups, global teams, and any workplace trying to turn diversity into actual inclusion.

Participants will learn how to:

  • Start the feedback conversations they've been avoiding

  • Use a repeatable framework for short, behaviour-focused feedback

  • Recognise effort and strengths in specific, timely ways

  • Offer constructive nudges (Kindling) without drama or defensiveness

  • Build a team culture where feedback flows in every direction

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These are two of my signature masterclasses, but the skills gap in your team might sit somewhere else.

Every team has a different conversational muscle to build. It might be giving upward feedback, holding accountability peer to peer, navigating conflict across portfolios, or finding the courage to name what everyone can feel but no one is saying. If there's a specific skill your people need, tell me what it is and let's talk about how to close that gap.

I'll design a session that gives your team the tools, the language, and the confidence to have the conversations that matter.

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If your team is still defaulting to passive-aggressive emails, it's time.

Let’s upgrade their skills, shift the vibe, and make conversations flow better at work.

ENQUIRE NOW