Ideas for better conversations.
Books, research and practical tools to help people say what matters.
FEATURED
We Can’t Fix What We Can’t Talk About
Silence has a cost.
When people hold back concerns, avoid challenging ideas or leave what is happening unnamed, the cost shows up in wasted time and effort, slow decisions, preventable problems and drained energy.
This practical paper makes the business case for moving from a polite culture to a powerful one, where people can speak honestly about what is real. It will help you identify where conversations are getting stuck, understand what silence is costing your organisation and shorten the distance between reality and action.
PAPERS AND RESEARCH
WE CAN’T FIX WHAT WE CAN’T TALK ABOUT
The longer something important goes unnamed, the more expensive it tends to become.
An exploration of the organisational cost of silence, avoidance and miscommunication, and why better conversational infrastructure matters.
THE SEVEN CONVERSATIONS THAT SHAPE CULTURE
Culture isn't built through values on a wall. It's built through the conversations people have every day.
This paper explores seven conversations that shape how people connect, perform, navigate tension and get work done.
BookS
ANATOMY OF CONVERSATION
A practical guide to understanding the structure of a purposeful conversation and perhaps more importantly, the facilitation skills to lead it safely. Covers what to do and how to be.
FROM COUNTRY WITH LOVE
A warm and playful exploration of our connection to Country, to each other and to the universal truths all around us. An invitation to find a shared heart space where reconciliation can begin.
IT’S NOT BLOODY ROCKET SCIENCE: MENTORING
A practical, refreshingly human guide to becoming the kind of mentor people actually need.
FIND YOUR STARTING POINT
Can you talk about the real problem?
Polite conversations are costing you.
When we’re working through complex issues like AI and Psychosocial Safety implementation, we need powerful conversations. Conversations that hold uncertainty, emotions and challenges with open curiosity, clarity and care.
This diagnostic reveals if you’re having the powerful conversations that moves things forward.
NEWSLETTERS
KINDLING
A small spark for better conversations at work.
Kindling is my short, practical newsletter for people who want to think and talk better at work.
Each edition brings you useful ideas on feedback, culture, leadership and the conversations that shape how teams and organisations function. Expect practical tools, thoughtful questions, useful reading and simple actions you can try straight away.
Short, punchy and made to be used.
Subscribe to Kindling and start better conversations.
Come deeper into the conversation
My Substack is where I share longer stories and ideas about conversation, connection, work and being human. It is a space for vulnerability, curiosity and the conversations that stay with us.
LISTEN AND WATCH
Want to bring these ideas into your organisation?
I speak, facilitate and work with leaders and teams to build cultures where people can say what matters, sooner, while it's smaller, and with kindness.